Frequently Asked Questions
Everything you need to know about our premium silk collection and services.
What type of silk do you use in your products?
We exclusively use 100% Grade 6A Mulberry silk, which is the highest quality silk available, ensuring a luxurious feel and long-lasting durability for all our garments and bedding.
How long does shipping take within the UK?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout which can deliver your silk essentials within 1-2 business days.
What is your return policy?
We offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.
How should I care for my silk items?
To maintain the quality of your silk, we recommend hand washing in cold water with a pH-neutral detergent or using a delicate machine cycle in a mesh laundry bag. Always air dry out of direct sunlight.
Are your silk products hypoallergenic?
Yes, Mulberry silk is naturally hypoallergenic and resistant to dust mites, making it an excellent choice for individuals with sensitive skin or allergies.
Do you offer gift wrapping services?
Yes, we provide premium gift packaging options. You can select the gift wrap service at the cart page to have your order beautifully prepared for a special occasion.